Terms-and-conditions

PLEASE READ THESE CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE.

 

This Web Site is owned by The Bespoke Club. By using this Web Site, you indicate your agreement to be bound by these Conditions of Use. If you do not agree to any part of these Conditions of Use, do not use this Web Site.

 

In the terms and conditions set out herein,

(a) "The Bespoke Club" or “us” or “we” or “our” means The The Bespoke Club; and

(b) "Customer" or “you” means the person who is at least 18 years of age and buying or requesting services and / or products from The Bespoke Club.

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    1. Restrictions on use of materials

    You may not reproduce, republish, upload, post, transmit, or distribute in any way any material from this Web Site without the prior written permission of THE BESPOKE CLUB. Graphics and images on this Web Site are protected by copyright and may not be reproduced or appropriated in any manner without the written permission of their relevant owners. Modification of any of the materials or use of the materials for any other purpose without our explicit permission will be a violation of THE BESPOKE CLUB's copyright and other intellectual property rights and the copyright and intellectual property rights of the respective owners.

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    2. Use of Website

    • You agree to use this Web Site in accordance with these Conditions of Use and for lawful and proper purposes. You agree to be responsible for all matters arising from your use of this Web Site. Further, you agree: If THE BESPOKE CLUB (in its sole discretion) believes that you are in breach, or will be in breach, of any of these Conditions of Use, THE BESPOKE CLUB reserves its right to deny you access to this Web Site without giving you a reason and/or without any further reference to you.  

      • Not to use this Web Site in any manner which breaches any applicable law or regulation or causes or which may cause an infringement of any third party rights;

      • Not to post, transmit or disseminate any information on or via this Website which may be harmful, obscene, defamatory or illegal or create liability on THE BESPOKE CLUB’s part;

      • Not to interfere or attempt to interfere with the operation or functionality of this Web Site; and

      • Not to obtain or attempt to obtain unauthorized access, via whatever means, to any of THE BESPOKE CLUB’s systems.

       

    • If THE BESPOKE CLUB (in its sole discretion) believes that you are in breach, or will be in breach, of any of these Conditions of Use, THE BESPOKE CLUB reserves its right to deny you access to this Web Site without giving you a reason and/or without any further reference to you.  

     

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    3. Disclaimer

    The materials in this Web Site are provided "as-is" and without warranties of any kind either express or implied. To the fullest extent permissible and subject and pursuant to applicable law, THE BESPOKE CLUB disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability and fitness for a particular purpose. THE BESPOKE CLUB does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected or that this Web Site or this server that makes it available is free of any virus or other harmful elements. THE BESPOKE CLUB does not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of the materials in this Web Site or the results of their use.

     

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    4. Limitations of liability

    • Subject to applicable law, under no circumstances, including negligence, will THE BESPOKE CLUB be liable for any direct, indirect, punitive, exemplary, special or consequential damages that result from the access to, use of, or the inability to use, the materials in this Web Site, even if THE BESPOKE CLUB has been advised of the possibility of such damages. THE BESPOKE CLUB is also not liable nor responsible for any material provided by third parties with their own respective copyright and shall not under any circumstances, be liable for any loss, damages or injury arising from these materials. The total liability (if any) of THE BESPOKE CLUB for all damages, losses, costs and expenses under whatever causes of action, whether in contract, tort or otherwise will not exceed any amount paid by you for accessing this Web Site.

    • Any information contained in the Website may include technical inaccuracies or typographical errors. We do not guarantee the accuracy, timeliness, reliability, authenticity of completeness of any of the information contained on this website. By accessing this website, you agree that The Bespoke Club will not be liable for any direct, indirect, incidental or consequential loss arising from the use of the information and material contained in this website or from your access of other material on the internet via web links from this website. 

     

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    5. Modifications

    THE BESPOKE CLUB may change any part of this Web Site at any time at its sole discretion without notice. THE BESPOKE CLUB may deny access to this Web Site to anyone at any time. However, continued use of the Web Site will be deemed to constitute acceptance of the new Terms and Conditions. When you submit an order to the Web Site, you agree that you do so subject to these Terms and Conditions current at the date you submit your order. You are responsible for reviewing the latest Terms and Conditions each time you submit your order.

    When you submit an order to the Web Site, you agree that you do so subject to these Terms and Conditions current at the date you submit your order. You are responsible for reviewing the latest Terms and Conditions each time you submit your order.

     

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    6. Intellectual Property

    The copyright in the material contained in this website shall, at all times, belong to The Bespoke Club. The Bespoke Club and its associated logo are officially trademarked. The Bespoke Club reserves the right to legally pursue any unauthorised use of its design, brand name and logo.

     

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    7. Fabric

    • If a fabric is out of stock after you have placed the order, you will be notified of the expected restocking date or, in our absolute discretion, be offered a like for like fabric. The Bespoke Club does not guarantee the consistent appearance of any fabric. Garments ordered separately using the same fabric may change in appearance. The Bespoke Club shall not be liable for any change in the expected appearance of the products.

    • The Bespoke Club will make every effort to represent a fair image of the cloth, but the Customer understands and agrees that different fabric production runs and varied computer monitor settings means that sample fabric and images may vary from the final garment.

     

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    8. Price Agreement

    The goods are always sent to you directly from Singapore. Possible GST, customs duty and any other applicable taxes are not included in the prices. There is an exemption quota in most countries that allows some merchandise, depending on the value of the package, to be received free from taxes and duties. The exemption quota varies from country to country. For more information on this, please check with your local customs office. 

     

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    9. Payment Agreement

    • Payment against orders may be made through [Visa, MasterCard, AMEX, and Diners Club credit cards The processing of your order will begin after we have received the full payment for the order.

    • The full price of the products ordered shall be paid before The Bespoke Club will confirm your order.

    • If your payment transaction is successful, you will receive an email with a description of the order and the personal data submitted. If you fail to receive this message, you are advised to contact customer support at info@bespokeclub.com.

    • It is understood that an order once confirmed by The Bespoke Club, cannot be cancelled or changed upon the commencement of the manufacturing process. Where an order consists of multiple garments, the start of the manufacturing process commences with the first garment.

    • Any agreement to cancel or change is at the discretion of The Bespoke Club.

     

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    9. Order Agreement

    • The Bespoke Club will ensure that the garments delivered correspond with the order placed by you and processed through the The Bespoke Club order system. The Bespoke Club will also ensure that all garments are made in line with the measurements provided by you.

    • You shall submit your measurements using the Fashion Metrics technology found on the Web Site. The Web Site contains clear instructions on how to take and submit your measurements. You shall follow the instructions contained in the Web Site when submitting your measurements. We shall not be liable for any mistakes made in the measurements that could be avoided by following the instructions contained in the Web Site. 

    • Garments made from different rolls of fabric may differ slightly in shade due to normal variations in the dyeing process. If any other problems occur, we will do our best to solve them as soon as possible as we value our customer’s opinion and custom. Please contact us as soon as possible at info@bespokeclub.com.

    • The Bespoke Club shall not be liable for the following:

      • Any monetary or other loss incurred by you resulting from an order or other contact with The Bespoke Club.

      • Any loss or additional expense relating to a change in the dimensions of a Customer’s measurements after the order was placed.

      • Making any style changes to an order that are requested after the order has been placed and processed.

      • Any fees and costs incurred by you in accepting and / or collecting your garment.

      • Any size variations due to weight gain or loss. 

       

    • Should you require alteration made to the garment delivered, you may visit a local tailor of your choice and have the alteration made within 20 days of delivery and send us the receipt which should also specify the adjustments made by email to info@bespokeclub.com and The Bespoke Club will compensate you up to SGD50 for the alteration.

    • As the ordered garments are custom-made, they can neither be returned nor refunded.

    • All fees, charges and prices listed on the Web Site are subject to change without prior notice.

     

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    10. Delivery

    • It is understood that the turnaround and dispatch of orders may vary depending on fabric availability. All indicated turnaround times are estimated and The Bespoke Club will endeavour to meet as close as possible the average turnaround time of between [4 and 6 weeks]. The Bespoke Club will not be responsible for delays resulting from situations within the Customer control, such as the recipient not being available to accept delivery, or incorrect delivery details supplied.

    • There will be no shipping cost for orders exceeding SGD250. Normal shipping rates will apply for orders below SGD250.

    • The risk in the ordered garments shall pass to you from the time of delivery. The Bespoke Club will not be responsible for any damages incurred to the garments during delivery or custom inspection.

     

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    11. Warranty

    If the measurements or designs of the custom-made garments you ordered do not correspond your order due to a manufacturing or tailoring fault, The Bespoke Club will offer you a new garment free of charge. The Bespoke Club shall bear the cost for returned shipments under the condition that you return the custom-made garment unused and in its original packaging, and send such returned shipment through the least expensive shipping method. 

     

  • 12. Force Majeure

    In case of the occurrence of a force majeure event the terms and conditions of this agreement shall stand terminated with neither you nor The Bespoke Club being entitled to any compensation. The Bespoke Club considers force majeure events as war, mobilization, political revolt, terrorism, strikes, legislative changes, natural catastrophes, the lack of on-time delivery by suppliers to The Bespoke Club, and any other circumstances that are beyond The Bespoke Club’s reasonable control.

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    13. Data Protection and Privacy

    • When you place orders online, we collect certain personal and transactional information from you. For details on how we use this information, please read our Privacy Policy Statement. To fulfill our obligations to you under these terms and conditions, we will communicate with you by email and by posting notices on the Website. You agree to receive communications from us in this way.

    • The Bespoke Club will take all reasonable measures to ensure that information you transmit to The Bespoke Club using the thebespokeclub.sg online booking facility will remain confidential and protected from unauthorised access but The Bespoke Club does not warrant against unauthorised access and will not be liable for any unauthorised access by any means to that information.

     

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    14. Linking to the website

    • You must not create a link to the Web Site from another website, document or any other source without first obtaining our prior written consent.

    • Any agreed link must be:

      • To the Website’s homepage.

      • Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in Singapore and the law in any country from which they are hosted.

      • Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it.

      • Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists.

       

    • We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.

    • We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice you must immediately remove the link and inform us once this has been done.

    • This Web Site contains links to other web sites which are not maintained by The Bespoke Club. Similarly, other web sites may contain links to this Web Site. The Bespoke Club is not responsible for the contents of those web sites and shall not be liable for any loss, damages or injury arising from the access to and use of contents of those web sites. Any links to other web sites are provided as a convenience to you as a user of this Web Site, and does not imply the endorsement of The Bespoke Club of the linked web sites or association with their operators. The Bespoke Club disclaims all responsibility and liability for the use of linked web sites, which you access and use at your own risk.

     

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    15. General

    • No person who is not a party to these Terms and Conditions shall acquire any rights under it or be entitled to benefit from any of its terms even if that person has relied on any such term or has indicated to any party to these Terms and Conditions its assent to any such term.

    • No failure or delay by us or you in exercising any right under these Terms and shall operate as a waiver of such right or extend to or affect any other or subsequent event or impair any rights or remedies in respect of it or in any way modify or diminish our or your rights under these Terms and Conditions.

    • If any clause in these Terms and Conditions shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect, so long as these Terms and Conditions shall be capable of continuing in effect without the unenforceable term.

     

  • 16. Jurisdiction

    The law applicable to these Terms and Conditions is the law of the Republic of Singapore and the courts of the Republic of Singapore will have exclusive jurisdiction in case of any dispute.